All orders are subject to acceptance and availability.
Orders placed by you are an offer to purchase and will be accepted by us subject to stock availability at the stated prices, and subject to your payment having been received by us in full. We require full payment for the goods before your order can be accepted. Once your payment has been received by us, we will send an email to your stated email address to confirm our acceptance of your order. Upon acceptance of your order, despatch will be arranged to your address. Completion of the contract between you and Bench will be perfected when we despatch the goods to you. The sale contract is concluded in Plattsburgh, New York, and the contract language is English.
We will be pleased to accept orders provided they are for the personal, non-commercial use by our customers. We will not accept orders which are intended for resale or distribution for commercial purposes. The resale of any products purchased on the Bench website without the express written agreement of Bench USA Inc. is not permitted.
Provided you have supplied us with your correct email address, we will notify you by email as soon as possible to confirm receipt of your order.
All items are subject to availability. In the event that the item you wish to purchase is not available, we will email you immediately to inform you. If your order is delayed because we are awaiting supply of stock or for any other reason, we will make every effort to keep you informed and discuss revised delivery timing.
We will aim to fulfil your orders to the best of our ability. However, we reserve the right to cancel the contract between us if one or other of the following circumstances apply:
- We do not have sufficient stock to deliver the goods you have ordered
- We do not deliver to your area or country
- AVS results are insufficient
- Billing and Shipping addresses do not match for first-time purchases
In the event of cancellation we will contact you by email and will re-credit your account as soon as possible, and in any event within 30 days of your order being placed.
Prices and offers are valid as advertised and may change from time to time.
*Only one discount code can be used per order.
Payment can be made securely online by Visa or MasterCard credit-cards. The credit-card being used must be yours. All credit-card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. In the event that your card authorisation and validation is declined, we reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.
By submitting an order to us through our website you represent and warrant the payment details provided on your order are valid and correct and when your order is accepted and processed by us, payment will be made in full.
Once your credit card has been approved, your order will be dispatched from Plattsburgh, New York by our contracted courier company. Dispatch will be made to your stated delivery address.
Standard USA delivery is $9.95 and takes 2-5 business days, $24.95 for Alaska, Hawaii, and Puerto-Rico. Extra charge for remote destinations.
To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we or our delivery agents need to contact you.
For all enquiries please contact the Bench customer service department:
Our Customer Service department is open Monday to Friday 9:00am-5:00pm (EST)
You may use this website at your own risk and it is understood you are personally responsible for your use of this site and for your communication and activity related to this site. We make every effort to ensure this website is free from viruses or defects. However, it is your responsibility to ensure you use the right equipment to use this website and to screen out anything which may damage it.
Every care has been taken in the preparation of the content of this website to ensure the items and terms are described accurately. There may however, from time to time, be technical inaccuracies and/or typographical errors. There may slight variations from time to time in style or colour reproduction, or in text descriptions. As the actual colours you will see will depend on your monitor, we are unable to promise or guarantee your monitor’s display of any colour will actually reflect the colour of the product delivered to you. To the extent permitted by law, Bench USA Inc. shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of this website, whether this arises from breach of duty, breach of contract, negligence or any other way.
On our website all trademarks, product names, company names and logos are the property of their respective owners. No permission is given by Bench either directly or implied, in respect of the use of any such brand names, photographs, product names or titles or copyrights which belong to third parties, and such use may constitute an infringement of the owners rights.
This website, any content contained herein and any contract brought into being as a result of usage of the website are governed by and construed in accordance with USA Law and any disputes will be dealt with under the sole jurisdiction of the courts of USA. All contracts are concluded in English.
We will not be in breach of this agreement or otherwise liable for any delay in performance if to the extent that any delay or failure results from circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Our terms and conditions relating to your use of this website may be updated from time to time and we suggest you check our website regularly for any changes to our terms and conditions.
By using the Website, you are deemed to have full knowledge of these terms and conditions and to accept them. We advise you to read them carefully and keep a copy of them. If you do not agree to be bound by these terms and conditions, please do not use the Website.
All material accessible on this Website is protected by copyright. You may view website pages on screen and may print or download extracts of them for your own personal use.
You may supply a copy of any such extract to any third party provided that:
- the extract is for their own personal use
- the extract is not supplied as part of, or incorporated in, another work, website or publication
- the extract is not supplied either directly or indirectly in return for commercial gain
- the third party is made aware that the source of the copy is this Website and that these terms and conditions apply equally to them.
No part of this Website may be reproduced, transmitted to, or stored on any other website in any other form of electronic medium without our express written consent.
We will use our reasonable endeavours to provide you with a prompt and continuing service. We do not, however, warrant that the Website or the service it provides will continue uninterrupted or without delay or that it will remain unchanged.
While we will use our reasonable endeavours to ensure the information contained in the Website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.
The Website contains hypertext links to a number of websites owned, operated and controlled by third parties. We have no control over or proprietary interest in any of these websites and, as such, make no warranties with regard to the quality, security, accuracy or any other aspect of such sites, and exclude any and all liability arising from use of the same.
The Website contains content and services (“Third Party Services”) owned, operated and controlled by third party service providers (“Third Party Providers”) and not by us. Where appropriate the provision of any Third Party Services to you by any Third Party Providers shall be on the terms and conditions of the relevant Third Party Provider. It is your responsibility to make yourself aware of such terms and conditions. We exclude any and all liability arising from the provision of any Third Party Services to you by any Third Party Providers and your only remedy for failure to provide such Third Party Services is against the relevant Third Party Providers.
While every effort is made to ensure any enquiry you submit is dealt with promptly, we cannot guarantee your query will always be dealt with within the timescale you require. If your enquiry is submitted to a Third Party Provider then we will not necessarily read or see your enquiry. We cannot guarantee complete confidentiality and recommend you do not include sensitive information, or information which could be classed as a trade secret, via the internet.
This website is owned and operated by Bench USA Inc.
If you have questions relating to our terms and conditions, you may contact us by email at email@example.com.
Ownership of all rights, including copyright, relating to this website is vested with Bench USA Inc. Any use of this website or its contents, including copying or storing it or them wholly or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Bench USA Inc. You may not modify, distribute or re-post something on this website for any purpose.